Refund Policy for TermsInspector

Last updated: January 2026

1. Overview

This Refund Policy explains how refunds are handled for purchases related to the TermsInspector browser extension and related services ("Service").

By purchasing a paid plan or feature, you agree to this Refund Policy.

2. Digital Service

TermsInspector is a digital service delivered electronically. Once access is granted, the service is considered provided.

3. Subscription Payments

TermsInspector may offer subscription-based plans (monthly or yearly).

  • Subscription fees are charged in advance for each billing period.
  • Subscriptions automatically renew unless canceled before the renewal date.
  • You may cancel your subscription at any time to prevent future charges.

4. Refund Eligibility

Refunds may be granted in limited circumstances, at our discretion.

  • Eligible cases may include:
    • Duplicate charges
    • Technical issues that prevent core functionality from working and cannot be resolved
    • Unauthorized transactions (subject to verification)
  • Non-refundable cases include:
    • Used subscription periods
    • Partial usage of a billing cycle
    • Dissatisfaction with analysis results or interpretations
    • Failure to cancel a subscription before renewal

5. Free Trials and Free Usage

TermsInspector may offer free scans or free trial access.

  • Free usage does not require payment and is not refundable.
  • Users are responsible for canceling before converting to a paid plan, if applicable.

6. How to Request a Refund

To request a refund, contact us at:

Email: support@termsinspector.com

Please include:

  • Your account email
  • Transaction date and payment reference (if available)
  • A brief explanation of the issue

7. Refund Processing

Approved refunds will be processed using the original payment method whenever possible.

Processing times may vary depending on the payment provider and financial institution.

8. Chargebacks

Initiating a chargeback without contacting us first may result in suspension or termination of your account.

We encourage users to contact us to resolve billing issues before filing a chargeback.

9. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted with an updated "Last updated" date.

10. Contact

If you have any questions about this Refund Policy, contact:

Email: support@termsinspector.com